Legal document
Privacy Policy
This Privacy Policy explains how Marble & Linen handles personal information from visitors to marbleandlinen.com and people who contact the venue about its offerings.
Effective date 7 September 2026
01 / Guide
Policy guide
Use these links to move directly to the privacy topic most relevant to your question.
Privacy information
Information Marble & Linen may collect
Information visitors provide
Marble & Linen may receive personal information that you choose to provide when you make an enquiry, request information, subscribe where that option is available, or otherwise contact the venue. This may include your name, email address, telephone number, and the contents of your message. The information we receive depends on what you decide to provide and the way you choose to contact us. Please provide information that is relevant to your request and avoid sending details that are not needed for us to understand or respond to it.
Information connected with venue enquiries
When you contact us about dining, a private gathering, or another in-venue experience, your message may include details that help us understand the enquiry. Depending on your request, this may include a preferred date, group size, accessibility needs, dietary information you voluntarily share, or other practical details. We use these details to consider and respond to the enquiry. You are not required to provide information that is unrelated to the request, and you can choose how much context to include when you contact Marble & Linen.
Information collected through website use
Use of marbleandlinen.com may generate technical and usage information made available to the website. This may include your browser type, device information, pages viewed, approximate location inferred from an IP address, and the timing of interactions. We may use this information to operate and secure the website, understand how visitors use it, and identify opportunities to improve its content and performance. Technical information is not treated as a complete picture of who you are, and the information available can vary according to your device, browser, and settings.
03 / Handling information
How information is used and disclosed
Purposes of use
Marble & Linen may use personal information in ways connected with your enquiry or interaction with the website and venue. In practical terms, this may include the following purposes:
- responding to questions, requests, and other communications you send to us;
- understanding the details needed to consider a venue-related enquiry;
- managing and improving our communications and the operation of the website;
- understanding visitor needs and the usefulness of website content;
- maintaining the security and integrity of our website and communications; and
- meeting applicable legal or operational obligations.
Disclosure
Service providers and legal requirements
We may share information with trusted service providers that support the operation of our website or communications, where their assistance is reasonably necessary for the relevant purpose. We may also disclose information where disclosure is required or permitted by law. Any sharing is intended to be limited to what is reasonably needed in the circumstances. This policy does not mean that Marble & Linen controls the privacy practices of independent organisations, and visitors should consider the privacy information of any separate service they choose to use.
Business changes and other links
Our website may contain links to independent third-party websites. This Privacy Policy does not automatically apply to those sites, so please review their privacy information before providing personal information there. If Marble & Linen is involved in a future business transition, information may be handled in connection with that transition where permitted by law and where reasonably necessary. This is a general statement of possible circumstances, not a statement that a particular transition is planned.
04 / Website use
Website technologies and communications
Cookies and similar technologies
Marble & Linen may use cookies and comparable technologies to help the website function, remember relevant settings, understand how the site is used, and support security. A cookie is a small piece of information that may be stored by your browser when you visit a website. Browser settings may allow you to manage or block cookies and similar technologies. If you choose to do so, some website functions or preferences may be affected. The technologies used, and the information available through them, may depend on the website feature and your browser settings.
Communications and opt-out choices
You may ask Marble & Linen to stop non-essential direct communications by using an available unsubscribe mechanism or by contacting us at [email protected]. We will consider your request in the context of the communications involved. We may still send a reply or other communication that is reasonably needed to address an existing enquiry, request, or matter you have raised with us. This distinction helps ensure that an active question can be resolved while respecting your preference about optional updates.
Safeguards and requests
Security, retention, and access choices
Security
Security approach
Marble & Linen takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. The appropriate steps can depend on the nature of the information and how it is handled. No method of transmission over the internet, email communication, or storage method can be guaranteed completely secure. We encourage you to take care when deciding what to send through email or website forms, particularly where information is not necessary for us to understand and respond to your enquiry.
Retention
Retention and deletion
Personal information may be retained for as long as it is reasonably needed for the purpose for which it was collected, to manage an ongoing matter, or to meet legal or operational obligations. The appropriate period can depend on the nature of the information and the reason it was collected. When information is no longer reasonably needed, Marble & Linen may delete it or de-identify it where appropriate. This approach does not mean that every type of information follows the same timetable or that deletion can occur immediately in every circumstance.
Your choices
Access, correction, and privacy requests
You may contact Marble & Linen to request access to, or correction of, personal information we hold about you, or to raise a privacy question or concern. We may need to verify your identity before acting on a request so that we can protect information from being provided to the wrong person. Requests will be considered subject to applicable law and the circumstances of the request. To begin, email [email protected] and explain the information or issue you would like us to review.
06 / Contact
Contact, concerns, and policy changes
If you have a privacy question, request, or concern, please contact Marble & Linen. We will consider the matter and respond as appropriate to the information provided and the nature of your enquiry. You can contact us using the details below.
Venue address
18 Oxford Street, Paddington NSW 2021, AustraliaUpdates to this policy
Marble & Linen may update this Privacy Policy from time to time. The current version will show its effective date at the top of this page. This version is effective from 7 September 2026. We encourage you to review this policy periodically so that you remain aware of how we describe our privacy practices.